Collections Specialist

Description
We are seeking a detail-oriented Collections Specialist for our client in Norwich, Connecticut. This contract opportunity is ideal for a professional with strong communication skills, a customer-focused approach, and prior experience managing accounts receivable and collections processes.

Key Responsibilities:

+ Contact customers regarding past-due accounts by phone and email

+ Monitor aging reports and follow up on outstanding balances

+ Research and resolve billing discrepancies and payment issues

+ Maintain accurate records of collection activity and account status

+ Work cross-functionally with internal teams to support account resolution

+ Process account updates and help ensure timely payments


Requirements

+ Previous experience in collections, accounts receivable, or a related finance role

+ Strong verbal and written communication skills

+ Ability to manage m...

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