Collections Specialist

Description
We are looking for a detail-oriented Collections Specialist to join our team in Minnesota in a contract capacity with the potential for a permanent role. This position supports mortgage and consumer collection activities through account follow-up, delinquency review, documentation handling, and compliance-focused communication. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage sensitive financial information while delivering accurate and timely support.


Responsibilities:

• Conduct outbound outreach to customers based on delinquency and account status reports to help resolve past-due balances.

• Review accounts to identify appropriate collection or loss mitigation next steps and document activity with accuracy.

• Prepare and send required notices, letters, and supporting documentation in accordance with internal procedures and regulatory expectations.

• Maintain complete a...

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