Collections Specialist

Description We are looking for a Collections Specialist to support receivables activity and strengthen account recovery efforts for a long-term contract assignment in Louisville, Kentucky. This role focuses on maintaining healthy customer accounts through detail-oriented outreach, timely follow-up, and accurate documentation of collection activity. The ideal candidate brings experience handling both commercial and consumer collections while working collaboratively to resolve payment issues and reduce outstanding balances.

Responsibilities:
• Contact commercial and consumer account holders to secure payment on past-due balances through phone, email, and written communication
• Review aging reports and account details to prioritize collection efforts and determine appropriate next steps
• Investigate billing concerns, payment discrepancies, and account disputes to help move accounts toward resolution
• Maintain detailed and up-to-date records of conversations, commit...

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