Collections Specialist

Job Overview

Position: Collections Specialist

Work setup: 1 month on-site, then fully remote.

Position Purpose

Responsible for maintaining accounts receivable and ensuring timely payments. Oversees past-due accounts and collects outstanding balances. Works directly with customers to resolve debt issues. Requires strong organization, communication, and ability to handle pressure.

Principal Responsibilities

• Facilitate payment arrangements for customers with overdue balances.
• Contact customers via phone, email, and other channels to resolve debts.
• Negotiate payment solutions such as settlements or payment plans.
• Perform daily review of past-due accounts to identify risks.
• Monitor delinquent accounts and take appropriate collection actions.
• Maintain detailed records of customer interactions and actions taken.
• Communicate with customers to clarify issues and understa...

Ready to Apply?

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