Collections Specialist

Role Overview

The Recoveries team at DWF is looking for a Customer Service Advisor - Collections to join our Leeds office. The role involves supporting customers through a period of financial difficulty and reaching successful recoveries using email, letters and telephone communication.

Responsibilities

• Take responsibility for a caseload of pre-legal collection matters to achieve suitable resolutions with support from your team.
• Handle inbound and outbound calls in a high-volume pre-legal collections environment.
• Prioritise and organise your work efficiently to meet specified deadlines and maintain a consistently high standard.
• Look for opportunities to develop your own knowledge and drive your development by working with senior team members and internal training resources.

Qualifications

Essential

• Excellent written and verbal communication skills
• Previous customer ...

Ready to Apply?

Submit your application today and join our talented team at DWF.