Collections Specialist

Description
We are looking for a Commercial Collections Specialist for a long-term contract opportunity based in Lee, New Hampshire. This role focuses on maintaining healthy account balances through detail-oriented outreach, timely follow-up, and accurate documentation across both commercial and consumer accounts. The ideal candidate brings strong judgment, clear communication, and a practical understanding of credit and billing collection practices.


Must have 3rd party collections experience!


Responsibilities:

• Contact commercial and consumer customers regarding past-due balances and work toward timely resolution of outstanding accounts.

• Review account activity, payment status, and billing details to identify collection priorities and recommend next steps.

• Maintain complete and accurate records of customer interactions, payment commitments, disputes, and follow-up actions.

• Coordinate with internal teams to re...

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