Collections Specialist

Description We are looking for a detail-oriented Collections Specialist to support a transport organization in Blue Ash, Ohio through a Contract assignment. This position focuses on applying incoming payments, resolving account discrepancies, and recovering outstanding commercial balances while maintaining effective client interactions. The ideal candidate brings strong judgment, accuracy, and a customer-focused approach to account follow-up and documentation.

Responsibilities:
• Apply customer remittances accurately and in a timely manner to maintain current account records.
• Review account activity, investigate discrepancies, and complete reconciliations to ensure balances are correct.
• Contact commercial customers regarding overdue invoices and drive collection efforts through consistent follow-up.
• Maintain clear and up-to-date documentation of payment activity, collection status, and account communications.
• Work with billing and internal teams to resol...

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