Collections Specialist

Aston Carter
📍 Bethesda, MD, United States 💼 Full-time 🕒 Posted July 01, 2026

Job Description

Medical Collections Specialist
Job Description
The Collections Specialist plays a key role in managing patient accounts and reducing aging receivables by proactively contacting patients, reviewing account and insurance information, and resolving outstanding balances. This position focuses on medical collections in a fast-paced, patient-centered environment, ensuring accuracy, professionalism, and compliance with privacy regulations while supporting the overall financial health of the organization.
Responsibilities

+ Monitor and follow up on aging receivables, including accounts that are 31, 61, 91, and 121+ days past due.

+ Conduct mostly outbound calls to patients regarding outstanding balances and past-due accounts, averaging approximately 60+ calls per day.

+ Review patient accounts, insurance payments, and explanations of benefits (EOBs) to ensure balances are accurate and properly applied.

+ Explain account status, payment options, and ...

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Job Details

  • Location Bethesda, MD
  • Job Type Full-time
  • Category other-general
  • Posted Date July 01, 2026
  • Application Deadline July 06, 2026