Collections - ARMA Group

🚀 Join ARMA as a Collections Officer (General Consumer) – No Experience Necessary!

Alexandria, NSW | Full-Time | Entry-Level Friendly

Looking to launch your career in customer service? Join ARMA Group, an ASX-listed leader in credit management, helping some of Australia’s biggest brands resolve debt with empathy and innovation.

🌐 www.armagroup.com.au

👇 What You’ll Be Doing:

Handling inbound & outbound calls with care and professionalism

Supporting customers facing financial hardship

Negotiating fair, compliant payment solutions

Resolving account issues and overcoming objections

Hitting KPIs while living ARMA’s Core Values

💡 What You’ll Need:

Strong communication skills (verbal & written)

Confident with Microsoft Office & quick to learn systems

Empathy, resilience & emotional intelligence

Great time management and attention to detail