Collections Analyst at Vodafone Ghana

Confidential

📍 Ghana, Ghana, Ghana 💼 Full-Time 🕒 Posted June 30, 2026

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Job Description

Responsible for managing and collection all the outstanding accounts receivables form clients and customers. In addition, be responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables.
Key Accountabilities And Decision Ownership

Ensure compliance to dunning policies to curtail churn

increase cash by collecting all current revenue and not more than 5% of aged debt should be more than 90 days

Contribute to curtailment of Bad debts through Faster & higher collections in 30-60 buckets and higher recoveries in 90+ buckets

Ensure that on a monthly basis, all customers in your base receive their bills and are set up on ebilling

Meet retention target through customer issue resolution

Ensure 100% of dispute resolution before next billing cycle from the month raised

Adjustment & Reconciliation to be completed before the next...

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Job Details

Location Ghana, Ghana
Job Type Full-Time
Category Financial Clerks
Posted Date June 30, 2026
Application Deadline August 09, 2026