Collection officer

Futureinno Digital Tech Ltd
📍 westlands, nairobi, Kenya 💼 Full-time 🕒 Posted May 31, 2026

Job Description

*Job Summary*



We are seeking highly motivated and results-driven Collection Agents with proven experience in recovering overdue loans (30+ days). The ideal candidate must possess strong negotiation, communication, and debt recovery skills, with a demonstrated ability to meet collection targets while maintaining professionalism and compliance.



*Key Responsibilities*

* Manage and recover overdue accounts aged 30 days and above.

* Contact clients through calls, SMS, WhatsApp, and other approved communication channels.

* Negotiate repayment arrangements and secure commitments to pay.

* Follow up consistently to ensure promises to pay are honored.

* Update collection records accurately and timely.

* Escalate difficult or uncooperative cases as required.

* Achieve daily, weekly, and monthly collection targets.

* Maintain professionalism and compliance with company policies during all client interactions.

Ready to Apply?

Submit your application today and join our talented team at Futureinno Digital Tech Ltd.

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Job Details

  • Location westlands, nairobi
  • Job Type Full-time
  • Category Other-General
  • Posted Date May 31, 2026
  • Application Deadline July 10, 2026