Club Lounge Supervisor

**Main Responsibilities**

A Club Lounge Supervisor oversees both **guest experience and lounge operations** .

**1. Guest Service**

+ Welcome and assist VIP or executive guests
+ Handle guest requests, complaints, and special arrangements
+ Ensure personalized and high-quality service

**2. Lounge Operations**

+ Supervise daily lounge activities (breakfast, afternoon tea, evening cocktails)
+ Maintain cleanliness, ambiance, and service standards
+ Ensure food and beverage items are properly displayed and replenished

**3. Staff Supervision**

+ Lead and train lounge attendants
+ Create staff schedules
+ Monitor staff performance and service quality

**4. Coordination with Hotel Departments**

+ Work with **Front Office** , **Housekeeping** , and **Food & Beverage** teams
+ Ensure VIP guest preferences are communicated and prepared

**5. Inventory & Reporting**

+ Monitor...

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