Cloud Support Engineer (Contract - Infrastructure/KR)

Epam
📍 Tokyo, Tokyo, Japan 💼 Full-time 🕒 Posted March 02, 2026

Job Description

Description

EPAM Systems provides 24/7 support services for users of a major Cloud platform. The Support team is distributed across multiple locations. We are hiring Application Support Engineers to extend our multi language team, based in Minato-ku, Tokyo, Japan.
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Responsibilities

  • Provide support to customers using Cloud Platform products, solutions and APIs including Google Compute Engine and related services
  • Provide technical assistance and support as part of a global 24x5-support organization
  • Work closely with engineers and product managers to improve the product and make our customers successful
  • Incident Management, Problem Management and Change Management: change requests and incident ticket handling for the remaining Infrastructure Teams
  • Provide technical and developer support to customers using Cloud Platform products, solutions and APIs
  • Foll...
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    Job Details

    • Location Tokyo, Tokyo
    • Job Type Full-time
    • Category Other-General
    • Posted Date March 02, 2026
    • Application Deadline April 11, 2026