Clinical Patient Access Representative

FOREFRONT DERMATOLOGY

📍 Knightdale, North Carolina, United States 💼 FULL_TIME 🕒 Posted June 19, 2026

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Job Description

Overview


The Patient Access Representative is responsible for computer appointment scheduling for all Forefront Dermatology clinics, updating computer patient demographic and insurance information. This position will actively manage provider schedules to ensure maximum productivity/scheduled appointments each day.

Responsibilities

Schedule and coordinate patient appointments via phone following company protocols, procedures and physician schedule templates when applicable.
Explain insurance and financial policies when scheduling appointments.
Provide excellent customer service to all incoming callers by answering phones promptly and in polite, professional manner
Accurately document patient concerns.
Explain insurance and financial policies when scheduling appointments.
Answer telephone, screen calls, take messages, and provide information according to protocol.
Maintain physic...
            

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Job Details

Location Knightdale, North Carolina
Job Type FULL_TIME
Category Information and Record Clerks
Posted Date June 19, 2026
Application Deadline July 29, 2026