Client Support Officer

THE ROLE
The Client Support Officer provides a first point of contact for people accessing the services of The Orange Door. Operating within the Hub Support Team, the Client Support Officer will respond to face-to-face, electronic and telephone enquiries from members of the public and partner agencies, providing responsive and timely advice and connections to services. The position will work closely with the Orange Door workforce to address client needs at first contact and provide tailored responses to client enquiries.
The ability to respond effectively and inclusively to clients accessing the services of the Hub, and to demonstrate honesty and integrity in all interactions, underpins success in this role.
ACCOUNTABILITIES INCLUDE
* Provide a clear description of the services provided by The Orange Door, and provide timely and up-to-date information, in response to phone, e-mail and face-to-face enquiries.
* Exercise advanced interpersonal communication skills in res...

Ready to Apply?

Submit your application today and join our talented team at Department of Families, Fairness and Housing.

Submit Application