Client Support Associate - REMOTE

PDS Inc, LLC
📍 Phoenix, Arizona, United States 💼 Full-time 🕒 Posted July 04, 2026

Job Description

Client Support Associate 

Compensation: 23/hr 



Identify, manage, escalate, and resolve technical issues in a Service Desk/Call Center environment. Troubleshoot all information technology issues, including software, hardware, and networking. Ability to identify problems quickly and take corrective action.



Role Responsibilities This role will be responsible for answering incoming support calls from internal and external customers.? It will serve as a point of contact for escalation for support issues by utilizing the Service Desk tools to enter data into the tracking system and the utilization of the solution database along with other business systems.? This position may have interaction other with the Technical Support teams across the organization.?



Requirements: 1 - 3 years of related work experience, or an equivalent combination of education and experience. 1 - 3 years of call center support with excellent...

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Job Details

  • Location Phoenix, Arizona
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date July 04, 2026
  • Application Deadline August 13, 2026