Client Success Specialist

SERVPRO
📍 Gallatin, Tennessee, United States 💼 Full-time 🕒 Posted June 07, 2026

Job Description

What we offer

  • Excellent health benefits plan, which includes medical, vision and dental options
  • 401(k) with company match
  • Company profit sharing plan
  • Generous paid time-off and paid holidays
  • Paid parental leave
  • 2 free on-site fitness rooms
  • Employee Assistance Program
  • Employee Resource Groups
  • Personal and professional development program
  • Job Summary

    The Client Success Specialist (CSS) owns client outcomes and the long term health of assigned Tier 1 clients within the National Accounts division. This role serves as a primary external facing representative of SERVPRO, requiring a high level of professionalism, executive presence, and communication excellence.

    The CSS leads onboarding, adoption, and value realization while proactively identifying risks and driving measurable improvements in accuracy, cycle time, and customer satisfaction. Success in this role requires stro...

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    Job Details

    • Location Gallatin, Tennessee
    • Job Type Full-time
    • Category Business Operations Specialists
    • Posted Date June 07, 2026
    • Application Deadline July 17, 2026