Client Success Manager (China Market)

Gartner
📍 Shanghai, Shanghai, China 💼 Full time 🕒 Posted June 21, 2026

Job Description

About the role:

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment. Associates seek to understand and surface client’s business priorities, breakdown challenges, and identify the most effective ways to support the client in making the right decisions for their business. They are responsible for onboarding clients, demonstrating the value of Gartner services, and stimulating client engagement of products that are used by large client teams.

What you will do:

  • Build, develop and manage relationships with a variety of Senior and C-Level clients of tech companies in Greater China region across various business functions ensuring they are successful in the utilization of their Gartner subscription, resulting in customer satisfaction, retention, and growth

  • Introduce Gartner services and capabilities to new clients and co...

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    Job Details

    • Location Shanghai, Shanghai
    • Job Type Full time
    • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Posted Date June 21, 2026
    • Application Deadline July 31, 2026