Client Success Manager

The Client Success Manager is responsible for developing and managing long-term relationships with key decision-makers within assigned customer accounts, including strategic clients in a defined region or industry. This role drives revenue growth by identifying and closing new business opportunities, expanding existing services, and aligning the company's mechanical construction solutions-such as HVAC, plumbing, and piping-with client needs.

• Schedules and conducts customer visits with new and existing customers. Provides support to existing customers by working quotes, managing contracts, and conducting follow-ups. Utilizes, enters, and maintains all customer activity in CRM. Participates in contract review or renewal meetings.
• Markets service products and capabilities with clients at events in a social environment. Utilizes, enters, and maintains all customer activity in CRM.
• Performs...

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