Client Services Operative

PKI Operator

Location: Corsham - 5days a week

Salary: 60K

DV Clearance required

Key Responsibilities Operational Support & Incident Management

• Provide 2nd/3rd line support for PKI services and supporting infrastructure, including root, subordinate, and issuing CA’s

• Troubleshoot and resolve certificate issuance, revocation, auto-enrolment, and chain validation issues.

• Manage and respond to incidents, service requests, and change tickets within SLA. Infrastructure support & maintenance

• Manage and respond to infrastructure focussed service requests such as: o Provision/de-provision AzureAD accounts o Setup SSO for applications o Monitor of Microsoft Defender portal and respond to security alerts o Configuration and maintenance of Microsoft Intune Certificate Lifecycle Management

• Assist with certificate requests, renewals, revocations, and rekeying operations.

• Monitor and ensure timely ...

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