Client Services Advisor

Contract type: Permanent, 35 hours per week

Working Hours: Monday-Friday, 9am-5pm

Do you have a genuine desire to support people through some of the most difficult moments of their lives? Do you have experience in a customer service or care-focused role? If so, Jones Whyte has the perfect opportunity for you!

As we expand, we’re looking for a talented individual to play a pivotal role in our Bereavement department’s success. This is your chance to shine, contribute your expertise, and grow alongside a company that’s invested in your development.

The Role

As a Client Services Advisor within our Client Services Department, you will provide dedicated support to the Private Client – Bereavement team, handling both inbound and outbound client enquiries. You will play a key role in ensuring clients receive a high standard of service and are supported with care, professionalism, and sensitivity throughout their bereavement enquiries.