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Client Service Supervisor

SGS
📍 Harrisburg, Pennsylvania, United States 💼 Full-time 🕒 Posted July 02, 2026
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Job Description

Job Description

Responsible for providing leadership, direction, and training to Client Service Technicians, Couriers, Client Ambassadors/Client Service Representatives and other workers in the Sample Receiving and Courier Departments. Facilitates employee conformance to Good Laboratory Practices and all specified Operating Procedures. Ensures compliance to all client requirements and communicates requirements to laboratory personnel.

JOB FUNCTIONS

  • Oversees all Client Service Receiving, Ambassador and Courier functions as required 
  • Performs Client Service Receiving, Ambassador and Courier functions as necessary 
  • Responsible for interviewing, hiring and training Sample Receiving, Courier and Ambassador personnel 
  • Coordinate courier pick-ups with clients, track courier pick-ups and create reports for billing purposes 
  • Interface with outside shipping providers to ensure clients requirements are met 5
  • Responsible f...

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    Job Details

    • Location Harrisburg, Pennsylvania
    • Job Type Full-time
    • Category Supervisors of Office and Administrative Support Workers
    • Posted Date July 02, 2026
    • Application Deadline August 11, 2026