Client Service Specialist - Airfreight

Crane Worldwide Logistics
📍 Johor Bahru, Johor, Malaysia 💼 Full Time 🕒 Posted June 29, 2026

Job Description

Job Descriptions:


  • Responds to orders, general client inquiries, invoice questions and client complaints.

  • Handle key customer accounts and serve as main contact for airfreight enquiries.

  • Liaise with airlines, co-loaders, and vendors to secure rates and cargo space.

  • Follow up on quotations and convert opportunities into bookings.

  • Coordinate with operations, warehouse, and finance teams for smooth shipment execution.

  • Monitor shipments and resolve delays or service issues promptly.

  • Provide market updates on rates, space, and peak season trends.

  • Support sales team on account growth and new business opportunities.

  • Maintain accurate records in internal systems.

  • Other duties as assigned
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    Job Details

    • Location Johor Bahru, Johor
    • Job Type Full Time
    • Category Information and Record Clerks
    • Posted Date June 29, 2026
    • Application Deadline August 08, 2026