Client Service representative

VCA
📍 Roanoke, Virginia, United States 💼 Full time 🕒 Posted June 07, 2026

Job Description

We’re looking for an experienced Client Service Representative to join our team! If you’re a service extraordinaire who is personable, professional, and loves making a difference for pets and their people, we’d love to meet you.

The Vibe

As the face of our hospital, you set the tone for every visit. You’re the pivot of our daily operations—the person who keeps things moving smoothly while making sure every pet owner feels heard, supported, and confident in the care we provide.

What You’ll Be Doing

  • The Warm Welcome: Greeting visitors, answering phones, and getting pets and their owners settled into exam rooms.

  • The Logistics: Managing the schedule, confirming appointments, and making follow-up calls to see how our patients are doing.

  • The Expert Advice: Helping clients with the basics—like heartworm prevention, flea/tick control, and housebreaking—and walking ...

  • Ready to Apply?

    Submit your application today and join our talented team at VCA.

    Submit Application

    Job Details

    • Location Roanoke, Virginia
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date June 07, 2026
    • Application Deadline July 17, 2026