Job Description
We are seeking a friendly, organized, and compassionate Veterinary Client Service Representative to serve as the first point of contact for our clients and patients. This role is vital in creating a welcoming experience while ensuring efficient communication and smooth daily operations. The ideal candidate excels in customer service, multitasking, and maintaining a calm, professional demeanor in a fast-paced environment.
**Key Responsibilities:**
+ Greet clients and patients warmly, providing a positive and professional first impression
+ Answer incoming calls, schedule appointments, and address client inquiries
+ Manage appointment flow to support efficiency for the medical team
+ Accurately enter and update patient and client information in the computer system
+ Process payments, invoices, and financial transactions
+ Communicate clearly with veterinarians, technicians, and kennel staff to ensure continuity of care
+ Provide clients with informatio...
**Key Responsibilities:**
+ Greet clients and patients warmly, providing a positive and professional first impression
+ Answer incoming calls, schedule appointments, and address client inquiries
+ Manage appointment flow to support efficiency for the medical team
+ Accurately enter and update patient and client information in the computer system
+ Process payments, invoices, and financial transactions
+ Communicate clearly with veterinarians, technicians, and kennel staff to ensure continuity of care
+ Provide clients with informatio...
Ready to Apply?
Submit your application today and join our talented team at VCA Animal Hospitals.
Submit ApplicationJob Details
- Location Newark, DE
- Job Type Full-time
- Category other-general
- Posted Date June 08, 2026
- Application Deadline June 13, 2026