Client Service Advocate

Overview

We are recruiting a Client Service Advoate to join our UK team in Ipswich! As a Client Service Advocate, you will work across a diverse client portfolio, acting as the key point of contact for clients and ensuring their needs are met with excellence. Your responsibilities will include: Managing client accounts and coordinating post-placement services across multiple classes of business. Building and maintaining strong relationships with clients, reinsurers, brokers, and internal stakeholders. Delivering exceptional customer service by understanding client requirements and ensuring expectations are met. Supporting placement, premium billing, claims, and pro-rata processing functions. How you'll make an impact Serve as the primary contact for clients, brokers, reinsurers, and internal teams for assigned accounts. Provide clear, accurate, and timely information, including management information (MI), to stakeholders. Understand clients’ businesses and reinsur...

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