Client Relationship Manager

National role – travel required (Lincoln to Plymouth)
​Competitive salary + car allowance

​Working in close partnership with the National Operations Director, the Client Relationship Manager will hold strategic responsibility for a key national real‑estate client, overseeing service delivery across a large, multi‑site cleaning contract portfolio.
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This role requires a hands‑on, visible leadership approach, with regular field accompaniment to support operational teams, drive performance, and ensure contractual excellence. You will analyse performance, identify risks and opportunities, and translate insight into clear operating strategies that enhance client satisfaction and commercial outcomes.

​As Client Relationship Manager, you will be responsible for:

* Acting as the senior escalation point for designated contracts, building and sustaining strong relationships with Director‑ and MD‑level client stakeholders

* Ensuring delivery in line with c...

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