Client Management Executive / order processing @Ubi

5 days work week, Mon to Fri, 8.30am to 5.30pm
Roles To work closely with team to give periodic review and evaluation of present accounts.
Responsibilities
Coordination of client’s business requirement to ensure good service level are delivered to clients.
Attend client’s enquiries and requirement on order information/status, quotation, shipping, etc
Advising client on delivery schedule and inventory availability.
Follow up closely to ensure resolution of all problems and issues from Clients.
Work with cross-functional teams to ensure clients’ operational requirements are met
Initiate continuous processes improvement.
Provide business reports to Management and client on a weekly/monthly basis.
Participate in Demand planning with the client when require
Requirements
Diploma in any discipline with 2 years in order management or customer service.
Experience in supply chain, logistics and manufacturing preferred.
Able to liaise with regions timing ...

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