Client Intelligence & Retail Analytics Manager

CHANEL
📍 Hong Kong, Hong Kong, Hong Kong 💼 Full time 🕒 Posted July 03, 2026

Job Description

About the role

The Manager, Retail & Client Insights is a strategic analytics role within the Fragrance & Beauty division, responsible for transforming retail and client data into actionable insights that drive business performance, client engagement, and lifetime value.

Sitting at the intersection of analytics, business strategy, and omnichannel experience, you will partner with cross-functional teams to translate complex data into clear, decision-ready insights. You will play a key role in strengthening the division’s ability to understand client behaviors, optimize experiences, and enable more informed, data-driven decisions across boutiques, marketing, and client development.

What impact you can create at CHANEL

You will act as a trusted insight partner, elevating how data is used to shape strategy, enhance client experience, and drive performance.

  • Lead end-to-end analysis on strategic retail and client topics, from problem framing...

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    Job Details

    • Location Hong Kong, Hong Kong
    • Job Type Full time
    • Category Business Operations Specialists
    • Posted Date July 03, 2026
    • Application Deadline August 12, 2026