Client Care Receptionist Opportunity, Cedar Vets, Hampshire

What the Role Really Involves

• Welcoming clients and reassuring worried pet owners.
• Managing a busy waiting room with confidence, kindness, and professionalism.
• Turning enquiries into booked consults through great conversation and client education.
• Staying two steps ahead — prioritising what matters most in the moment.
• Supporting vets and nurses by keeping client flow smooth and information accurate.
• Handling payments, medications, and appointment planning.
• Keeping the reception area organised and ready for anything.

What We are Looking For

• Experience in customer service or client-facing work (not necessarily in a vet practice).
• Strong communication — both with clients and colleagues.
• Confidence using computer systems.
• Ability to manage multiple priorities clearly and calmly.
• A positive attitude and a commitment to our ...

Ready to Apply?

Submit your application today and join our talented team at XLVets.