Job Description
Main Purpose
The Client Care Consultant is responsible for delivering exceptional customer service by effectively managing client interactions, resolving queries, and ensuring a seamless customer experience across all communication channels.
Key Responsibilities
- Respond to customer queries via phone, email, and support platforms in a professional and timely manner
- Accurately capture and update customer information on internal systems
- Resolve customer complaints efficiently while maintaining high levels of customer satisfaction
- Collaborate with internal teams to resolve escalated or complex queries
- Maintain a strong understanding of company products, services, and processes
- Adhere to company policies, procedures, and shift schedules
Minimum Requirements
- Previous experience in a customer ...
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Submit ApplicationJob Details
- Location Pretoria, Gauteng
- Job Type Full-time
- Category Information and Record Clerks
- Posted Date July 07, 2026
- Application Deadline August 16, 2026