Client Care Advisor

Vets for Pets
📍 Colchester, England, United Kingdom 💼 Permanent 🕒 Posted June 23, 2026

Job Description

If you enjoy providing great service and working in a team, we have just the opportunity for you at our Colchester practice. We’re looking for a friendly, proactive, and positive individual to join our Client Care team. This is a varied and rewarding role that sits at the heart of both our busy first-opinion practice and our new Referral & ECC Hospital.

What your typical day will look like


You will be a key member of our client care team, working across both the general practice and the referral hospital. Your day will be varied and interesting, involving front-of-house and call centre duties, referral coordination, and ensuring every client feels welcomed and well looked after, from start to finish.


Key Responsibilities:

  • Welcoming clients and providing exceptional front-of-house service

  • Handling inbound calls, digital messages, emails, and appointment bookings

  • Assist our Hospital Operations Coordinators ...
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    Job Details

    • Location Colchester, England
    • Job Type Permanent
    • Category Home Health and Personal Care Aides; and Nursing Assistants, Orderlies, and Psychiatric Aides
    • Posted Date June 23, 2026
    • Application Deadline August 02, 2026