Client Account Manager

Sprinklr
📍 Riyadh, Riyadh Province, Saudi Arabia 💼 Full time 🕒 Posted February 23, 2026

Job Description

Description

Role Overview

The Client Account Manager owns the success and technical strategy for Sprinklr’s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr’s platform delivers maximum value. This is a customer-centric role focused on service delivery and success—not sales.

Key Responsibilities

  • Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.
  • Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.
  • Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.
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    Job Details

    • Location Riyadh, Riyadh Province
    • Job Type Full time
    • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Posted Date February 23, 2026
    • Application Deadline April 04, 2026