Claims Specialist I, II, Sr.

Work Place Flexibility:Hybrid

**Legal Entity:** Entergy Services, LLC

***This position will be filled as Customer Service Specialist I, II or Sr. depending on experience level***

**JOB SUMMARY/PURPOSE**
Investigates, evaluates and resolves Liability claims in assigned geographical jurisdictions, while interacting daily with internal and external stakeholders in order to thoroughly and fairly resolve claims.

**JOB DUTIES/RESPONSIBILITIES**

+ Handles claims in assigned territories from start to finish, including thorough liability investigations and resolutions based on sound claims adjusting best practices and company guidelines. Oversees the activities of contracted vendors when utilized.
+ Interacts with field employees and customer service functions, answering questions, explaining liability and other technical issues, while informing Claims hierarchy of all claim-related circumstances (i.e.: customer complaints, regulatory/executiv...

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