Claims Operations Manager (Helena, MT)

Gainwell Technologies

📍 Helena, Montana, United States 💼 Full-time 🕒 Posted June 19, 2026

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Job Description

Summary
The Claims Operations Manager is responsible for overseeing and managing the daily operations of the claims department. This role ensures the efficient and accurate processing of claims, compliance with regulatory requirements, and delivery of excellent customer service. The manager leads a team of claims professionals, implements process improvements, and collaborates with other departments and client to achieve organizational goals.
Your role in our mission
Supervise and coordinate the daily operations of the claims department, ensuring timely and accurate claims processing.

Establish and monitor performance metrics, service level agreements (SLAs), and department goals.

Coach, mentor, and develop claims staff, including performance evaluations and training initiatives.

Review and resolve complex or escalated claims issues, ensuring compliance with company policies and regulatory standards...
            

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Job Details

Location Helena, Montana
Job Type Full-time
Category Business Operations Specialists
Posted Date June 19, 2026
Application Deadline July 29, 2026