Claims Officer

Perform day-to-day claims processing activities pertaining to GAR’s existing benefit programs, which includes, but not limited to:

Providing support and able to handle large claim volumes on medical, travel insurance, communication, leave passage, personal accident insurance, travel and expense claims. This includes verifying incoming claims and accuracy of claims documents

Coordinating with third party providers (e.g. insurance companies, hospital providers) regarding any issues in claims processing and escalate any issues to Head of Payroll & Claims where required

Coordinating with internal CBS team (People Service team) to make sure claims are being accurately paid as per employee’s benefit eligibility

Providing support for any travel and expense claims activities performed in Workday

Ensure that the confidentiality of all data is maintained

Perform an accurate and timely benefit claims pr...