Claims Manager

Claims Manager – Bristol (Full Time)
(Award‑winning firm – Competitive Salary)

Role Overview

A senior leadership opportunity within an award‑winning organisation, overseeing a high‑performing professional indemnity claims function. As Claims Manager, you will provide strategic direction, operational oversight and technical leadership across a team of Claims Handlers, Senior Handlers and Technical Specialists.

You will play a pivotal role in shaping team capability, strengthening insurer relationships and ensuring the delivery of a market‑leading delegated authority claims service. The position is based in Bristol.

Key Responsibilities

* Strategic team leadership - driving performance, capability and engagement across a multi‑level claims team.

* Client relationship ownership - acting as a senior point of contact for insurer partners, ensuring a collaborative and solutions‑focused approach.

* Operational excellence - ensuring con...

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