Claims and Resolutions Agent at Metro Supply Chain

Become a key player in claims management with Metro Supply Chain as a Claims and Resolutions Agent, working remotely. This role involves thorough investigation and resolution of delivery claims while maintaining communication across various stakeholders.
Reporting to the National Claims & Clients Resolutions Manager, you will be pivotal in evaluating claims related to delivery operations. This process-driven role requires exceptional analytical skills and attention to detail, ensuring effective and timely communication. Your ability to work in a structured environment is essential as you liaise with customers, internal teams, and external partners.
Key Responsibilities:
• Receive and process claims using multiple platforms
• Investigate claims by reviewing documentation and case details
• Communicate effectively with clients and internal teams
• Manage data entry and system requirements diligently
• Ensure thorough follow-up until claims are resolved
Requirement...

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