Claims Admin Assistant (Automotive)

Location: Queenstown
Salary: $2,600 - $2,800
Working Hours: Monday - Thursday: 8:30am - 6:00pm & Friday: 8:30am - 5:30pm

Responsibilities

• Assist customers with GIA reporting and insurance claim documentation

• Prepare repair quotations, invoices, and claim-related documents

• Coordinate with insurance companies and surveyors for repair assessments and approvals

• Arrange rental vehicles for customers when required

• Track parts availability and repair progress

• Process reimbursement claims (e.g., loss-of-use, rental vehicle claims)

• Follow up with insurers on outstanding payments and claim matters

• Liaise with service providers and internal teams regarding claims

• Prepare monthly administrati...