Chubb Life: Digital Product Owner

CHUBB
📍 Bangkok, Bangkok, Thailand 💼 Regular - Full time 🕒 Posted July 05, 2026

Job Description

Job Summary 

We are looking for a Human-Centric Designer to transform the distribution and customer experiences in our life insurance business. You will design digital sales and service touchpoints that are intuitive, empathetic, and accessible, ensuring our solutions meet the real needs of policyholders, agents, and partners. 

Key Responsibilities 

  • Conduct user research with policyholders, agents, and stakeholders to understand their needs, pain points, and behaviors. 
  • Develop personas, empathy maps, and customer journey maps specific to life insurance products and services. 
  • Ideate, prototype, and iterate on digital and service solutions (., policy onboarding, claims, agent tools) based on user feedback. 
  • Collaborate with product, engineering, marketing, and compliance teams to ensure designs are feasible, compliant, and aligned with business goals. 
  • Advocate for accessibility and inclusivity in all customer-facing t...
  • Ready to Apply?

    Submit your application today and join our talented team at CHUBB.

    Submit Application

    Job Details

    • Location Bangkok, Bangkok
    • Job Type Regular - Full time
    • Category Computer Occupations
    • Posted Date July 05, 2026
    • Application Deadline August 14, 2026