Chocolate Advisor Flexi Permanent 180 Hours (Gateway Boutique)

Provides customer service, drives retail sales, and promotes a positive retail experience.**Position Purpose**To be an ambassador of LINDT ensuring all customers receive a world class premium experience. Delivering exceptional customer service and achieve sales goals.**Key Responsibilities****Customer Service and Sales*** Deliver exceptional customer service at all times, across all sections of the Chocolate Shop and over the phone* Greeting all customers, “Welcome to Lindt”, hosting and providing a memorable experience* Educating and informing customers on Lindt chocolate products and handling with passion and in-depth knowledge* Actively sampling providing product knowledge and introducing products through discussion of taste profiles and ingredients* Awareness of daily sales budgets, actively upselling to increase customer transaction spend* Inform all customers of current instore promotions, events and directed information* Provide customers assistance in the selection of quality L...

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