Childcare Case Worker

The Childcare Case Worker is responsible for providing case management services such as data collection, data entry, follow-up service, child care authorization issuance, training and child care provider support services to eligible populations.

RESPONSIBILITY LEVEL:

Responsible for providing child care case management services to eligible populations. Services include data collection, data entry, follow-up service, child care authorization issuance, program integrity, trainings and child care provider support.

PRINCIPAL DUTIES:

1. Process authorizations and payment requests.
2. Make referrals to certification and licensing agencies as appropriate.
3. Maintain good working relationships with child care providers.
4. Maintain accurate data for reports, including data entry.
5. Maintain accurate and complete participant files, including case comments.
6. Respond to participants needs through close monitoring of al...

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