Chief Customer Experience & AI Innovation Lead

MNP Executive Search & Professional Recruitment
📍 toronto, on, Canada 💼 Full-time 🕒 Posted June 19, 2026

Job Description

A leading fintech company based in Toronto is seeking a Director of Customer Experience to enhance customer interactions across all platforms. The ideal candidate will have over 7 years in customer experience leadership, proven success in cross-functional initiatives, and expertise in customer support systems like Zendesk and Salesforce. This role offers competitive salary and flexible work arrangements.
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Job Details

  • Location toronto, on
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 19, 2026
  • Application Deadline July 29, 2026