Chief Customer Change Architect

PRA Group (Nasdaq: PRAA)

📍 kilmarnock, scotland, United-Kingdom 💼 Full-time 🕒 Posted June 12, 2026

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Job Description

PRA Group (Nasdaq: PRAA) is looking for a candidate to lead the delivery of customer change initiatives in Kilmarnock, Scotland. You will be responsible for managing change effectively across operations and ensuring measurable improvements in customer outcomes. 
The ideal candidate should possess strong stakeholder management skills and experience in a regulated environment, particularly related to FCA regulations. Join us to make a significant impact on customer experience and operational efficiency. 
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Job Details

Location kilmarnock, scotland
Job Type Full-time
Category Management & Operations
Posted Date June 12, 2026
Application Deadline July 22, 2026