Chat Customer Expert, InglésBogota Presencial BN (Bogotá)

Responsibilities

A Bilingual Customer Expert who will support customers by responding to inquiries via chat only, providing clear and friendly guidance, and delivering effective solutions across different service scenarios. The role entails understanding customer needs, handling information responsibly, and ensuring a smooth, positive experience in every interaction.

Qualifications

• Bilingual communicator with intermediate to advanced English proficiency (B2 or above).
• Customer‑focused professional who genuinely enjoys helping others.
• Solution‑driven thinker who resolves situations efficiently and accurately.
• Clear communicator who can explain information in a simple, friendly, and confident way.
• Proactive problem solver who stays calm and focused in different customer scenarios.
• Responsible and detail‑oriented person who handles information with care and discretion.
• Team player with a positive min...

Ready to Apply?

Submit your application today and join our talented team at Tp.