Chargeback Analyst

Position Overview:

The Chargeback Analyst position provides support to the organization by using the ability to analyze distributor data, investigate the root cause of chargeback differences, determine appropriate resolutions for all discrepancies and disputes, while processing and verifying transactions related to all aspects of contract administration. This role will liaison internally and externally to maximize the financial benefit to Convatec, relating to adjudication of chargeback rebate claims.

Key Responsibilities:

• Collaborate with distributors to resolve claim discrepancies and minimize financial deductions.
• Work with internal departments to address chargeback, membership, contracting, and rebate issues.
• Analyze contract requirements for customer eligibility and ensure correct contract pricing alignment.
• Update management on claim discrepancies and assist in developing action plans.
• Identify and implement process...

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