Change Analyst

Purpose of the Role:

• Deliver people-focused change activities to successfully embed strategic initiatives across Sales & Service (S&S), ensuring business value is delivered.
• Understand the impact of planned changes (e.g., processes, procedures, systems) and plan and deliver people-focused change activities as part of agreed S&S initiatives to ensure successful embedding and business value is realised.
• Oversee and enable practical change excellence in S&S. As part of the S&S Continuous Improvement team; have responsibility for the S&S Change Management strategy, framework, toolkit and skillset to enable S&S leaders and change colleagues deliver effective change. This includes overseeing change impacts on the S&S frontline.

Position Accountabilities

• Build change delivery plans for prioritised (typically larger) initiatives across S&S Value Streams.
• Delive...

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