Centre Manager (Pune)

Department Customer SuccessDesignation Centre ManagerLocation PuneReporting To Vice PresidentWe are looking for a dynamic and customer-focused Centre Manager to oversee the day-to-day operations and client experience of a Simpliwork Flex Space centre. The role will act as the face of the centre - ensuring seamless operations, high levels of client satisfaction, strong occupancy experience, and smooth coordination across internal teams including Sales, Facilities, Community, and Customer Success. This role requires a strong balance of operational ownership, relationship management, hospitality mindset, and commercial awareness.Role & ResponsibilitiesClient Experience & Relationship ManagementOwn and enhance the overall client experience within the centreBuild strong relationships with clients and act as the primary point of contact for day-to-day requirementsEnsure timely resolution and follow-up of client requests, concerns, and escalationsDrive high levels of client satisfaction and e...

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