Central Scheduling Representative

Silver Cross Hospital
📍 Cheras Business Centre, Wilayah Persekutuan Kuala Lumpur, Malaysia 💼 Full time 🕒 Posted June 01, 2026

Job Description

Summary:

Schedule outpatient diagnostic testing in a call center setting. Obtain accurate demographic information to start the pre-registration process and maintain accurate patient medical records.

Essential Duties and Responsibilities:

  • Answer phones and provide excellent customer service to patients and providers.

  • Read doctor’s orders to accurately schedule patient appointments.

  • Obtain accurate demographic and insurance information over the phone.

  • Provides patients with accurate information on test preparation and procedures

  • Promotes a clean and safe environment of care, utilizing the SAFE error prevention habits

  • Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers, and the hospital by abiding by the Standards of Conduct

Required Qualifications

Education and Traini...

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Job Details

  • Location Cheras Business Centre, Wilayah Persekutuan Kuala Lumpur
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date June 01, 2026
  • Application Deadline July 11, 2026