Job Description
About the Role
The Customer Success Manager (CSM) plays a critical role in the success and execution of our Workday Planning customers to help them realize the full potential of their investment. As a CSM, you will advocate on behalf of Workday customers to help customers succeed. The major focus of the role is to ensure the maximum value is derived from our products and services, by quantifying the value, driving adoption, sharing best practices, answering business questions, identifying opportunities and developing strategic goals and objectives to support our customers' growth.
About You
Basic Qualifications
3+ years experience in a Customer Success or Account Management role preferably in a SaaS or technology environment
Experience with a CRM system such as Salesforce & Gainsight or similar to summarize customer interaction.
Other Qualifications
Experience with Workday Adaptive Planning, or similar tool, and...
Ready to Apply?
Submit your application today and join our talented team at Workday Australia Pty Ltd.
Submit ApplicationJob Details
- Location North Sydney, New South Wales
- Job Type Full Time
- Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
- Posted Date February 24, 2026
- Application Deadline April 05, 2026